62 W. Bridge St., Oswego (315) 342-5938

Spa Policies

Scheduling:
Please contact our spa staff to schedule your appointment or you may book online with our easy to use appointment scheduler. One of our staff members will be happy to assist you and offer suggestions on the services that best fit your needs. We recommend that you schedule your salon or spa appointment at least 2-3 days in advance so we can meet your requests. Walkins are welcome based on availability. For Bridal parties we suggest calling 3-4 months in advance to accommodate all your bridal needs.

Cancelation Policy:
Please understand that when you forget or cancel your appointment without giving notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all new and current guests supply a credit card to have on file. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancelations the following fees will be applied to your card or alternatively billed out to you:
~Notification given at least 24 hours prior to your appointment will receive no charges.
~Notification given less than 24 hour prior to appointment time will result in a flat rate charge of $25.

~Failure to show up for your appointment time will result in a 50% charge of the reserved service amount.

Spa Etiquette:
Gratuities are not included in the price of your salon and spa services; however a 20% gratuity is recommended and can be added to your service at the time of check out.

Payment Options:
We accept Visa, MasterCard, Discover and cash. Salon and spa gift cards can be purchased for any dollar amount.

Retail Boutique:
All products used in our salon and spa are available for purchase including products from Retro, Holistix, Bain de Terra, Joico, Scruples, OPI and more.

Group Bookings:
In Vogue Salon & Spa is perfect for hosting Bridal Parties, Girls Day/Night out, Birthdays, Anniversaries, Mother's Day, Valentine's Day and even office parties. Please call and speak with one of our salon and spa staff and they will help schedule your event.